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In an increasingly globalised world, as we come closer together our differences become more apparent. These differences although beautiful, unfortunately often lead to intolerance and conflict. This is why it is extremely important for our future leaders to have positive conflict resolution practices.
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TYPES OF CONFLICT
Verbal
Includes name-calling, insults, teasing, intimidation, homophobic or racist remarks, or verbal abuse.
Physical
Includes hitting, kicking, tripping, pinching and pushing or damaging property. Physical bullying causes both short term and long term damage.
Social
Includes talking behind someone’s back negatively, making rude gestures and throwing negative facial looks, lying and spreading rumors.
PROCESS OF CONFLICT RESOLUTION

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