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In an increasingly globalised world, as we come closer together our differences become more apparent. These differences although beautiful, unfortunately often lead to intolerance and conflict. This is why it is extremely important for our future leaders to have positive conflict resolution practices. 

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TYPES OF CONFLICT

Cyberbulling

includes  abusive or hurtful texts emails or posts, images or videos, deliberately excluding others online, nasty gossip or rumours, and imitating others online or using their log-in

Verbal

Includes name-calling, insults, teasing, intimidation, homophobic or racist remarks, or verbal abuse.

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Physical

Includes hitting, kicking, tripping, pinching and pushing or damaging property. Physical bullying causes both short term and long term damage.

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Social

Includes talking behind someone’s back negatively, making rude gestures and throwing negative facial looks, lying and spreading rumors.

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PROCESS OF CONFLICT RESOLUTION

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